Loading... Please wait...

Shipping & Returns

Shipping


Any order of $50 or more will ship for free.  When you place an order of less than $50, we will estimate shipping charges and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for nearly all of the items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Returns Policy


Your satisfaction is guaranteed! In the unlikely event that you are not 100% satisfied with your purchase, you may return it within 30 days for a full refund, including any shipping charges we received from you.

You should expect to receive your refund within three weeks of giving your package to the return shipper; however, in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (up to 10 business days), the time it takes us to process your return once we receive it (within 48 hours), and the time it takes your bank to process our refund request (up to 10 business days).

If you need to return an item, simply log into your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.




All you need to know about barbecue
?>